Returns Policy

Free Gifts - Promotions - Discounts

From time to time we like to indulge our customers with a free gift or Offer!

  • To avail of our offers/discounts please sign up to our Newsletter/Blog.
  • Free Gifts cannot be Exchanged or Refunded.
  • If you do not want your Free Gift or if the Gift does not fit you then please pay it forward by gifting to someone else or send to a charity shop.

Free Gifts, Promotions or Offers are offered from time to time, are of limited availability and only on full value orders over a value of €50.00.

Winners are notified by email and publicity arising from the various promotions include posting on our Social Media Platforms and Advertising emails. Full names and address's of individuals are not given.

Discounts - Cannot be used in combination with other Discounts, Items on Sale or the Gift Card.

SALE - Unless otherwise specified. A Sale does not include - Items already on Sale, Gift Cards or Nightcaps.

 

RETURNS

HOW LONG DO I HAVE TO RETURN ITEMS FOR A REFUND OR EXCHANGE?

When you purchase online, you have a statutory right to return a product up to 14 days after your order has been delivered for an exchange or a refund. Simply fill up our returns form enclosed with your order, letting us know how you wish to proceed.

MONOGRAMMED/PERSONALISED ITEMS

You can monogram or personalise your garment for an additional fee of €5.00 per personalisation up to 10 characters. Please contact customercare@leevalley.ie for more information on how to apply to your order.
Please note: We cannot accept returns on Monogrammed/ Personalised Items.

WHERE SHOULD I SEND MY RETURNS?

If you are returning goods for refund or exchange please send them to:

Lee Valley Ireland,
Inchigeela,
Co. Cork,
Ireland, P12FR63

Refunds will be made in accordance with the method of payment used and we will endeavor to issue your full refund immediately.

DO I HAVE TO PAY FOR POSTAGE IF I WANT TO EXCHANGE AN ITEM?

Unless you have an offer providing free returns (we do these promotions every now and then) then you will have to pay for return postage yourself.

However, we will happily post you out a replacement garment if necessary for free.

WHAT IF I WANT TO EXCHANGE MY ITEM FOR SOMETHING CHEAPER OR MORE EXPENSIVE?

We will refund the price difference between your item and a cheaper one, or require extra payment to match the price of a more expensive one. That seems fair to us.

If a product is damaged or faulty please contact us and we will organise a replacement or refund.

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Size Guide

Lee Valley Sizing

We consider our sizing to be generous in fit.

Note: Our Sleepwear is Unisex, therefore we recommend that ladies would size down. Generally a Size Small Nightshirt would fit a 10/12 UK size more than comfortably (6/8 US).

How to measure:

We find it best to measure a garment that you have at home which fits best.

a. Chest: Chest Measurement given is a half measurement, best practice is to lay a similar garment on the floor measure 2cm below the armhole and measure straight across to other side.
 
b. Center Back Length: Take your measurement from the center back of the neck (not including the collar) measure straight down to the hem of the shirt/nightshirt.
 
c. Sleeve Length: With sleeve lying out flat, take measurement from outer edge shoulder seam straight down including the cuff.
 
d. Waist: Lay your trousers flat on the floor or table and measure straight across the waist seam to seam. Note that measurement given is half measurement.
 
e. Outside leg: take measurement from top of the waist band straight down on the outer edge to the hem.
 
f. Inside Leg: Measure a similar style pants that fits you well by laying it flat and measure inside the leg seam from crotch to hem. Or measure the inside of the leg from crotch to the ankle.

MEN'S SHIRTS

 Size 1/2 Chest Center Back Length     Sleeve Length
Inches Cm Inches Cm Inches Cm
S  23  59.4 33.5  85 24.75 62.9
M 23.75 60.3 34.25 87 25.25 64.1
L 24.5 62.2 35 89 25.5 64.8
XL 25.25 64.1 35.75 90.8 26 66
XXL 26 66 36.5 92.7 26.5 67.3
XXXL 26.75 67.9 37.5 95.3 26.75 67.9

Please  note possible shrinkage of Shirts and Sleepwear by 2-3% as these are 100% Cotton garments.

Durrow Tweed Vests 

Please note that this garment is tailored and is therefore a form fitting garment. We recommend ordering a size up to your usual size grade.

Inches S M L XL  XXL XXXL
Chest (2.5cm below armhole) 40.25 41.75 43.25 44.75 46.5 48
Waist (50cm from c/b) 38.5 40.25 41.75 43.25 44.75 46.5
Centre Back Length 24 24.5 24.75 25.25 25.5 26

 

LADIES SHIRTS

Inches S M L XL  XXL
Chest 1/2 20 20.75 21.5 22.5 23.25
Centre Back Length 25.5 26.5 27.25 28 28.75
Sleeve Length 23.5 24 24.5 24.75 25


For more Information please email customercare@leevalley.ie

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