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Latest Updates

LATEST UPDATES

We would like to reassure our customers that we are operating as usual where possible during the current Coronavirus / Covid 19 situation.  We will keep you up to date with any important service updates here and on our social media channels.

 

DELIVERY UPDATE

As each of us continues to navigate through these trying times, Lee Valley Ireland's top priority remains the safety and health of our team and families.

 

We are currently working from home and while our online store remains open, this will mean some delays with deliveries.

 

Currently there are delays to:

Australia

Iceland

Sweden

 

We want to reassure you that we at Lee Valley Ireland will take care of your order and of our great customers and work to have orders shipped to you as soon as possible.

 

At Lee Valley Ireland we are adhering to the guidelines set out by Ireland's Health Service Executive and Government and we hope that everything will be back to normal soon.

 

CONTACT US

We are all in this together and we are here for you via email at: customercare@leevalley.ie

For any queries and concerns you may have, do not hesitate to contact us.

 

Thank you for your loyalty and custom,

Stay Safe from all at Lee Valley Ireland

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FREE shipping worldwide on all orders

Please Note: If your country does not appear in the country drop-down menu please contact customercare@leevalley.ie and we will try to accommodate you.

 

Tracking

Shortly after your order has been dispatched from our facility here in Ireland you will receive a Shipping Notification Email. Please advise us if you do not receive this email.

Our Shipping Notification Email will contain the tracking number and courier/postal service name for your order.

Please note we currently use GLS couriers for all Irish/UK/European orders.

For REST OF WORLD  orders are sent via An Post the Irish postal service and this partners worldwide services for example.... If your delivery address is in the USA you can also track your order using the same tracking number on USPS.com  OR  If your delivery address is in Canada you can track your order on Canadapost.ca etc...

 

Returns

For information on returning items to us Click Here